We are delighted to have some of the largest oil and chemical companies in the world sponsor and endorse CrystalNet. The endorsements came after years of business trend observation. The observation revealed that more customers are coming back on time and therefore not procrastinating. Returning on time means more visits, and more visits mean more oil and related oil products.
|Customer Pay Labor Sales
|Customer Pay Labor RO Count
"I like presetting the next appointment. You make it easy for me to come back."
State Dealer Associations are set up to represent dealers. In addition, the associations are also chartered to help dealers become more profitable. These state associations have evaluated our product and now endorse Crystalnet as their fixed operations partner.
"We had several very skeptical dealers try it. In each case they loved it and these dealers signed up for it immediately. They have already seen their service appointments filled for months in the future. CrystalNet, a product that would “revolutionize” dealership service departments and keep their appointment books filled for months out."
Don Hall, President VADA
"I was very excited when I saw the presentation from CrystalNet! In today's difficult economic and business climate, it is so important to maintain and improve our customer retention rates in an attempt to offset the loss in new car sales. I was certain this program would do what we cannot get our employees to do and that is to set the next customer appointment and keep track of it. In the first few months since using CrystalNet, we have booked over 1500 appointments in our system and the number is growing each day! CrystalNet has made a huge improvement in our customer retention and satisfaction."
Danny Sauro, MADA Board Member
Maker of Wireless Service Advisor™
The Wireless Service Advisor™ (WSA™) uses wireless and mobile technologies to streamline and standardize the Repair Order (RO) write-up process. WSA™ enables a service advisor to greet customers at their vehicle when they arrive at the dealership service department.
Developer of Digital Media Network
CaerVision has an innovative way to engage service customers and increase your revenue. CaerVision provides customized, high quality, engaging digital programming in the waiting room and/or show room. CaerVision’s programming can display vehicle status for the waiting customers. The display can also educate customers about the service they’ll receive, introduce your staff, and tell them about additional services or products you offer. CaerVision Brochure
Specializing in retention marketing
TCC employs automated voice and professional live callers to enhance Recovery, Retention, Rewards, and Sales initiatives. TCC offers a variety of solutions that is very valuable in reminding customers of appointments and managing lost customers. TCC utilizes its Text to Voice technology to enhance the customer communication drawing on information from CrystalNet.